Margaret’s Wedding Flowers
Margaret F. | Plymouth, MN |
Grower’s Box was an awesome choice for my wedding. I chose the sunflowers and snapdragons boxes for reception flowers, and the pre-arranged fall wedding collection for our bouquets. At first, I was incredibly nervous because on the day before my scheduled flower delivery I got a call from Grower’s Box that there had been a gas leak at one of their farms and no shipments were going out that day. They had evacuated the farm for safety concerns. A moment of bridal panic, of course, ensued. BUT, their customer service was amazing, kept me closely informed of the situation, and I got beautiful flowers delivered the next day. Every time I talked to customer service, I: 1) got through right away, 2) got the same person, who 3) knew exactly my story and why I was calling. Very reassuring.
Second, when we got the arranged flowers and a couple of the boutonnieres were a little worse for wear, they quickly rushed out another set for us so they would look their best on the wedding day!
I am so glad that I saved hundreds of dollars on flowers by ordering through Grower’s Box. Even with the hiccups in the shipping process, I can happily give them five stars for their wonderful customer service and for being so accommodating in unexpected circumstances.
~ Margaret F.